QuickGs Logistics LLC
Effective Date: January 31, 2026
Last Updated: 05/01/2026
1. Scope of This Policy
This policy governs all transactions made with QuickGs Logistics LLC, including both digital service-based offerings (freight dispatching and logistics coordination) and physical products sold through our platform.
By completing a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy, which forms part of the binding agreement between you and QuickGs Logistics LLC.
What this means for you:
- This policy applies to everything you purchase from us (services and products)
- By paying, you are agreeing to these terms
- These terms are legally binding once your payment is completed
2. Nature of Services (Non-Tangible)
QuickGs Logistics LLC provides professional dispatching and logistics support services that are entirely digital and based on effort, not guaranteed results.
When you purchase a service, you are not buying a guaranteed load, revenue, or outcome. You are purchasing time, expertise, operational effort, and active management.
Service begins immediately after payment, including onboarding, setup, broker outreach, and load search.
What this means for you:
- You are paying for work and effort, not guaranteed results
- Service starts immediately after payment
- The service is considered active even if no load is booked yet
3. Service Billing, Cancellation & Refunds
All service payments are final and non-refundable once the service has started.
Services are billed either weekly in advance or based on a percentage per load, depending on your plan.
You may cancel your service with 30 days written notice, but during that period, service continues and full payment is still required.
Refunds are not issued for any of the following:
- No loads booked
- Market conditions or external factors
- Delays caused by missing documents or inactivity
- Partial use of the service
- Voluntary cancellation
Refunds are only considered if no service activity at all occurred due entirely to our internal error, and you must request it within 7 days.
What this means for you:
- Once we start working, payments are not refundable
- Canceling does not stop current billing immediately
- Not using the service does not qualify for a refund
- A refund is only possible if we did absolutely nothing due to our fault
4. Service Communications & Operational Notifications
By purchasing or using QuickGs Logistics LLC services, you acknowledge and agree that operational communications may be delivered through SMS text messages, phone calls, emails, CRM notifications, or other electronic communication methods in order to facilitate dispatching services, onboarding, load coordination, customer support, billing communications, compliance reminders, and time-sensitive operational updates.
These communications may include, but are not limited to:
- Load confirmations and dispatch updates
- Pickup and delivery notifications
- Driver check-calls and status requests
- Carrier onboarding instructions
- Billing and payment reminders
- Service-related alerts and operational communications
By providing your phone number, you consent to receive transactional and operational SMS communications related to active services provided by QuickGs Logistics LLC. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP. However, opting out of operational communications may limit QuickGs Logistics LLC’s ability to provide time-sensitive dispatch updates, service notifications, or operational support.
Failure to receive, review, or respond to communications due to:
- inactive phone numbers,
- invalid contact information,
- carrier filtering,
- technical issues,
- communication opt-outs,
- or failure to monitor provided communication channels,
does not relieve the client or carrier from payment obligations, cancellation requirements, contractual responsibilities, or compliance with active service agreements.
QuickGs Logistics LLC shall not be held liable for operational disruptions, missed opportunities, delayed responses, or service-related issues resulting from unavailable communication channels or customer communication failures.
QuickGs Logistics LLC complies with applicable A2P 10DLC requirements, TCPA regulations, CTIA messaging standards, and carrier messaging policies.
Mobile phone numbers, SMS consent records, and opt-in information are never sold or shared with third parties or affiliates for marketing or promotional purposes.
5. Physical Products Shipping & Delivery
Physical products are shipped using third-party carriers. Delivery times are estimates only and may vary due to factors outside our control.
Once your order is shipped, responsibility transfers to you, including any delays caused by the carrier.
You are responsible for providing accurate shipping information.
What this means for you:
- Delivery dates are not guaranteed
- Once shipped, the carrier is responsible for delivery timing
- Incorrect addresses may result in failed delivery without refund
6. Returns & Refunds for Physical Products
You may request a return within 7 days of receiving your product, as long as the item is unused, in original condition, and in its original packaging.
All returns must be approved before sending the item back.
Some items are not eligible for return, including used products, unauthorized returns, and final sale items.
If your return is approved, you are responsible for return shipping unless the item was damaged or incorrect.
What this means for you:
- You have 7 days to request a return
- Items must be unused and in original condition
- You must get approval before returning anything
- You usually pay for return shipping
7. Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery and provide photo evidence.
Late reports may not be accepted.
What this means for you:
- You must report issues within 48 hours
- You need to provide clear proof (photos)
- If you wait too long, your claim may be denied
8. Chargebacks & Payment Disputes
Before opening a dispute with your bank, you agree to contact us directly so we can resolve the issue.
Opening a chargeback for a service that has already started or a product that has already shipped is considered a violation of this agreement.
We will provide all relevant evidence to dispute invalid claims.
What this means for you:
- You must contact us before disputing a charge
- Filing a chargeback without reason may lead to account restrictions
- We will defend all valid transactions with evidence
9. Limitation of Liability
We are not responsible for indirect losses such as lost income or missed opportunities.
For products, our responsibility is limited to the price you paid.
For services, it is limited to your most recent payment.
What this means for you:
- We are not responsible for indirect or business losses
- Maximum liability is limited to what you paid
10. Agreement & Acknowledgment
By completing your purchase, you confirm that you understand and accept all terms in this policy.
This applies whether or not you have read the full document.
What this means for you:
- Paying means you accept all terms
- You cannot later claim you did not agree
11. Contact Information
Billing: billing@quickgslogistics.com Support: support@quickgslogistics.com
Phone: +1 307 509 5759
Address: 5830 E 2nd St, Ste 7000 #32546, Casper,
What this means for you:
- This is the official channel for any request or issue
- All claims, cancellations, and disputes must go through this contact